Force Majeure and Its Impact on Bookings

Force Majeure Events and How They Affect Your Bookings

Overview: Force majeure events, like natural disasters or pandemics, can disrupt bookings and services. iOL X works to support partners during these events, but there are some things you should know.

Key Points:

    •    What Is Force Majeure?

Force majeure refers to extraordinary events like natural disasters, wars, or pandemics that are beyond anyone’s control and that prevent the fulfillment of a booking.

    •    What Does iOL X Do During a Force Majeure Event?

While iOL X is not liable for any disruptions caused by force majeure events, we will work with you and the hotel to ensure bookings are either rescheduled, relocated, or canceled if necessary.

    •    What Should You Do in These Situations?

Always notify us immediately if a force majeure event affects your bookings. We’ll work with the hotel to find the best solution for your guests and ensure that everything is documented appropriately.